Kubernetes Support Packages

Dedicated support and community advocacy from our world-class team of Kubernetes and distributed systems experts.

Logo for Incidents Pay-Per-Incident
  • Pricing Model
    Per Incident
  • Coverage Window
    24 x 7 x 365
  • Interaction Channels
    Email & Phone
  • Annual Incidents
    Unlimited
  • Response Time
    Within 1 Hour (Initial)
  • Support Contacts
    Up to 2 People
Logo for Enterprise Enterprise Subscription
  • Pricing Model
    Per Node
  • Coverage Window
    24 × 7 × 365
  • Interaction Channels
    Email & Phone
  • Annual Incidents
    Unlimited
  • Response Time
    Within 1 Hour + (Severity Based)
  • Support Contacts
    Up to 4 people +2 per additional 40 nodes supported
Logo for Professional Professional Subscription
  • Pricing Model
    Per Node
  • Coverage Window
    Business Hours (Local)
  • Interaction Channels
    Email
  • Annual Incidents
    Unlimited
  • Response Time
    Within 8 Business Hours
  • Support Contacts
    Up to 4 People
Logo for Incident
Pay-Per-Incident Package

There When You Need It

If you’re just getting started with Kubernetes and want the comfort of knowing you can call an expert to help you solve a problem, our pay-per-incident support package may be the place to start.

 
 
Logo for Professional
Professional Support Subscription

You're Always Covered

If you’re using Kubernetes in a small environment (clusters with up to 120 nodes) and want the ease and peace of mind that comes with consistent, expert-led support, our Professional Support Subscription may be just what you need. No limits on the number of support incidents, but response times, environment sizes, and hours when support is available will be limited.

 
Logo for Enterprise
Enterprise Support Subscription

Large and Mission Critical Environments

If you’re using Kubernetes in a big way (commitment or environment size), you want support that matches your enthusiasm.  Designed specifically for mission-critical environments, our Enterprise Support Subscription is the perfect fit. 24 x 7 x 365 phone and email support, guaranteed response times as fast as 1 hour, and support contacts that scale with your environment size.

 

Request More Information

Peace of mind is a good thing to have. We'd love to hear about your Kubernetes plans and environments. Let us know how we can help.