Effortless On-boarding of New Customers

Your customers can chose a plan that meets their needs, enter their billing information and be automatically provisioned access and billed ongoing for the duration of their subscription.

When you build and deploy to SaaSGrid, your application is instantly integrated into a powerful provisioning system for customer on-boarding. The SaaSGrid provisioning system allows new customers to supply information at sign up, which is then used to allocate resources, deploy necessary application components, and grant them immediate access to your application - essentially giving you the ability to “turn on” service for customers with no coding on your part.  This allows for low-touch, low cost customer on-boarding, keeping your business agile and removing any hurdles that might discourage new customers and slow down your path to revenue.

Whether you plan on offering self provisioning to your customers, plan on provisioning customers on their behalf, or a mixture of both, SaaSGrid can help!

Key Points

• SaaSGrid’s powerful and flexible provisioning systems allows for instant customer on-boarding.

• Linked directly with SaaSGrid’s product management suite, customers can be provisioned automatically with the specific feature set and options they choose.

• Tightly integrated with SaaSGrid’s flexible billing and subscription management systems, payments can be required upon provisioning, or deferred to a traditional PO process.

• Provisioning can still happen in a non self serve fashion as desired.

Impact on Cost of Service: MEDIUM

Why?

Traditionally, a new software customer would go through a manual (and potentially painful) implementation process to get their new business software up and running behind their firewall. SaaS rids customers of this problem, but puts the burden on you, the software provider, to have provisioning mechanisms in place that can quickly provide your customers with access to your SaaS offering. Provisioning can include a variety of components, ranging from allocating network resources, creating databases, and storing account information such as credit cards.

As you begin to bring on customers, the lack of a fluid and automated process for provisioning them access will become a huge stumbling block to growth, introduce human error due to manual intervention, and add unnecessarily to your cost of service.

Related Media

Publish your pricing matrix to the world, and enable your customers to buy your application and be automatically provisioned with the appropriate access instantly.

Your customers can chose a plan that meets their needs, enter their billing information and be automatically provisioned access and billed ongoing for the duration of their subscription.